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  1. POS Market Singapore
  2. POS System Setup for Service Industry

POS System Setup for Service Industry

BMO POS system is a tool that helps you perform sales and receive payments. Capable of not only cash transactions, we also support cashless transactions such as credit card payments and vouchers. Our POS software is suitable for institutions, senior housing, recreational parks, clubs, cleaners and lodging. Customization are available for service based sectors to allow our point of sales system to better serve your needs.

 

Features


Intangible Product or Non-Physical Controlled

Services are actions performed by one party for another, e.g. providing cleaning or maintenance tasks. As such it is not tangible products. BMO POS system allows users to define this type of service as a product without stock control which is not restricted by on-hand value.

Freeing users from the hassle of having to perform unnecessary product adjustments. Simply uncheck the “physical check” option when creating new items; No alert will be given when stock is low or not enough.

Customer Locker

BMO POS system provides a digital locker to store temporary information for their customers. When customers purchase too many services and not able to finish the services at one time.

Customers have the option to keep their service at their locker or storage. When they retrieve the services again from their locker in the future, your staff can refer to the previously kept locker records.

 


Warranty Date, Service Date, Pickup Date and Alert

Warranty Date, Service Date, Pickup Date, and Alert. It is important to keep a record of your product warranty date, service date, and pick-up date added in receipt or order detail.

Mostly, customers will keep it as a reference or proof when there are some service exception cases happen such as not being able to finish the service on time. The system will display an alert message as a reminder to you when the pick-up date has arrived.

Prepaid Credit by Purchase and Manual Transaction

In our BMO POS system, your customer can make prepaid payments. You can sell your customer a member card which will allow customers to top up credit to it and customers can use it to make a payment on every service they receive.

The prepaid value and the top-up history will be kept in the customer contact database for reference purposes as well.

 


Pay Deposits

BMO POS System is made to be flexible. You can allow customers to pay a deposit before using your service through our POS software.

Some customers are willing to make some deposit payment in advance for booking purposes so that they do not need to queue up and wait for their turn to process the service. Your customers can also pay a deposit to reserve product items or table reservations.

 

Membership Discount, Royalty Program

Membership is a common feature or a must-have nowadays. Our POS system with membership allows you to associate your customer with any membership category available.

Then he/she may enjoy the membership benefit such as a discount on every purchase or a member’s day discount. You can also specify some services to be provided to customers with membership status only to encourage customers to register a membership account with you.

 


Contact Database

Our POS system does allow you to keep track of your customer details in a centralized contact database.

This contact database is very useful because it will be referred by many processes in our POS system such as defining the customer order, membership control, and find out who is the most profitable customer.

 

Bulk SMS
By using the mobile phone numbers in the POS system contact database, you can remind your customers for many things. Do reservations for the next service or inform your customers about other related information by using our bulk SMS if the service you provided is contract based or first come first serve basis.

Attachment for Services

In our BMO POS system, you may insert the customer information as an attachment within the receipt.

For example before the customer service his/her car, he/she is allowed to attach information of the things inside the car e.g. a jacket or Touch n Go with how much credit balance.

After he/she claims the car, they can make sure all things are intact and not lost.

 

Support


We provide 7 days support for your convenience. If you have any special requirements for BMO POS System for Service Industry, please do not hesitate to contact us and share with us.